Privacy Policy

PRIVACY POLICY

1. OVERVIEW & GDPR COMPLIANCE OpengoBuy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit or make a purchase from our website. For legal purposes under the General Data Protection Regulation (GDPR), we are the Data Controller of your personal information.

2. PERSONAL DATA WE COLLECT When you visit our store or make a purchase, we collect the following information:

• Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.

• Transaction Data: Details about payments and products you purchased (all financial payments are processed securely by PCI-DSS compliant third-party gateways; we do not store your raw credit card details).

• Technical & Usage Data: IP address, browser type, time zone settings, and geolocation via Cookies.

3. LEGAL BASIS FOR PROCESSING & HOW WE USE YOUR DATA Under the GDPR, we process your personal data under the following legal bases:

• Performance of a Contract: To process and fulfill your order, arrange shipping, and provide customer support.

• Consent: To send you marketing newsletters (only if you explicitly opt-in).

• Legitimate Interests: To prevent fraud, secure our website, and improve our services.

4. DATA SHARING & THIRD-PARTY PROVIDERS We only share your data with essential third parties to fulfill our contract with you, including:

• Our e-commerce platform provider (Shopline/Shopify).

• Payment processors (e.g., PayPal, Stripe, Visa, Mastercard).

• International and local postal/courier services for delivery.

5. YOUR RIGHTS UNDER THE GDPR If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights regarding your data:

• The right to access, correct, update, or request deletion of your personal data.

• The right to object to processing or restrict processing of your data.

• The right to withdraw your consent at any time for marketing emails. To exercise any of these rights, please contact us at: Support@opengobuy.com.

6. DATA RETENTION We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by European tax and accounting laws.